POLICY / FREQUENTLY ASKED QUESTIONS
SHIPPING POLICY
-Please allow 3-7 business days for your to be shipped after confirmation.
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- Please allow 1-2 weeks of process for custom orders before shipment.
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RETURN / EXCHANGE
- All sales are final sales once purchase, we do not accept refunds after sale.
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- Exchanges are accepted as long as product is undamaged, have all tags, and unworn (Not including out of stock items).
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- To inquire about any exchange or other issue please email us at info@lethalminds.net
DO ORDERS TAKE LONG TO CONFIRM AND SHIP?
- We send out confirmation emails with tracking numbers within at least 2-3 days of order placed. Even on busy days we try to send them out in a week, we want to satisfy our customers as best as we can !
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I WANT TO PLACE A CUSTOM ORDER ?
- Custom orders on denims are done through Instagram, shoot us a message and we can take it from there! Alternative communication can be done through email.
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HOW LONG DO CUSTOM ORDERS TAKE ?
- They take from 1-3 weeks depending on design and schedule (other orders). We also recommend to inquire us 4 weeks in advanced if you'd like a custom order before a specific date for an occasion. It gives us time to prepare and have it done before the required date.
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